Happy Town Terms and Conditions

41 Portaferry Road, Newtownards, BT23 8NN DIRECTIONS

Open 7 days a week 10:00am – 5:00pm

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Happy Town will be Closed on 12th July

Happy Town - Terms and conditions

  • Pre bookings and party deposits are NON refundable but are transferrable subject to availability.
  • Parents/Guardians must supervise children using this play facility
  • We provide members of staff who will monitor the equipment and have access to First Aid facilities, our team members are not provided to supervise children.
  • Children who are unwell must not use these facilities.
  • Age and height restrictions are in force for the safety of all children and our staff will enforce them. Adults and Children MUST remove their shoes before entering the playframes.
  • For hygiene reasons adults and children should wear socks.
  • Only food and drinks purchased at Happy Town may be consumed on the premises.
  • No food, drinks, sweets or chewing gum are to be taken into play areas.
  • Smoking is not permitted; this includes vapes & e-cigs.
  • We ask that any of these items are kept secure and not left on tables.
  • Personal items must be left with parents/guardians or secured in a locker, we cannot accept liability for theft or lost items.
  • Please be mindful if taking photographs, photos should only be of the children in your party.
  • While we welcome adults on the frames to spend time with their children, adults are not permitted on the slides or in the ball pools.
  • Do not allow children to climb the slides and advise that feet should not be placed flat on the slides.
  • No running on main floor.
  • Do not pull tables togethers.
  • If a team member feels that a child's behaviour poses a risk to themselves or others or that a child is not being supervised to a suitable standard you may be asked to leave.

Happy Town open 7 days a week 10:00am – 5:00pm